Said I’d update:
I emailed Burnt Ridge Friday and again on Monday. no word back, which didn’t surprise me, I am sure they are swamped.
I called today, spoke to a woman who located my invoice. She said they even had a note to be extra-careful, I was apparently flagged from my experience last year with B118 running out at the nursery. She apologized, and said they would send the B118, then asked if I had anything else I’d like since I was placing an order anyway.
Since she asked, and since I’m an idiot, I said to toss in 2 seedling Cornelian Cherries. She added them to the replacement order, and asked if I would be willing to split shipping. I thought that was a little weird, but also realized the cornelian cherries probably added to the box size she would have to use, plus I’m keeping the Bud9–even though I don’t want Bud9 I will graft some stuff to them as placeholder rootstocks, and give them to friends as they get older…shipping is 10.50 so I basically got my 10 Bud9 at a buck each.
Overall, I am satisfied. I work customer service (sort of), and were it me I wouldn’t have asked to split shipping, but I was also afraid they might dig in and insist I shipped their B9, and we’d have some long, drawn-out pissing match, and it certainly didn’t come to that.
As a company, Burnt Ridge made good. Their trees have always done well for me even arriving on the small side in most cases, their rootstocks are good, and they clearly flagged me as a semi-disgruntled customer in the past, so if I’m still placing orders next year (weird, but every single year is the last year I’m gonna order…till the following spring) I’d continue to buy their stuff without question. I absolutely had more issues with another, bigger Washington nursery four years back when they botched my Ashmeads Kernal order…