I’ve ordered from BR for about 5 years and I don’t have a single complaint. They have great customer service and the products I’ve ordered have all been great. I think I’ve had a couple plants not survive that were a little puny when I got them, but otherwise I’d order form them again without hesitation.
I order from Burnt Ridge regularly. They’re just a couple bucks cheaper than the other PNW alternatives, and I have been mostly happy. Items are well packed. I get both named trees and packs of 10 seedlings. I have had a few failures, but no more tha from anywhere else. My only real disappointment is in waiting until I am expecting a shipment to tell me they can’t ship something (usually seaberry seedlings) so those items will be ordered from other places in the future.
Just had my first order- unfortunately they notified me some of my plants were dead after they shipped the rest of the order so I did not have time to modify it with a replacement.
Yes they did the same thing to me. Kind of irritating actually. Shorted me 2 of the 3 Quince I ordered but didnt tell me until remainder of order had shipped. This was 5 months later!
Also the Porters Perfection apple I got from them was so scrawny I had to pot it up and grow it out for 3 years before daring to put it in the cider block.
These people are re sellers for at least part of what they sell so I imagine they just take in all the orders they can and then when the wholesalers order comes in they fill what orders they can and then just tell the rest “sorry your plant died”.
I agree completely. Cummins has always been a good source for trees and rootstock. Very professional. I think that when you are a real nursery and grow what you sell the pride and professionalism shows through.