Those are some lousy business ethics on the part of Cummins. I wouldāve demanded my money back. They sent you a plant prepared contrary to their very own guidelines . . . and then had the nerve to tell you to just deal with it.
Not that a regular graft necessarily wouldāve been strong eitherāsince weāre seeing reports of those failing, too. Anyway, just off the top of my head, there are reports of catastrophic union failures with G.969, G.890, G.202, G.11, G.935, and of course G.41āand I wouldnāt be surprised if there are more. Maybe itās a virus sensitivity issue. Many of the breaks (including mine) are clean and flatish, almost (as another member, I think, once put it) like an asparagus spear thatās been snapped off. And that definitely suggests some sort of incompatibility issue. But even if the incompatibility is latent virus-based and can be avoided by using virus-indexed scions, that makes the stocks (whatever their virtues) useless to most home orchardists, and probably to many commercial ones, too.
Cummins must be getting more and more complaints because theyāre starting to hedge their catalog copy. Regarding G.969, they now say:
Recent trials suggest that G.969 develops a brittle graft union with the following varieties when chip budded: Chestnut Crab, Coxās Orange Pippin, Cortland, Fuji, Jonagold, Sansa, Wickson Crab. This issue can be avoided by using whip and tongue grafts.
[Color me skeptical regarding that last sentence. Why would a well-healed whip-and-tongue be stronger than a well-healed cleft? And why would a rootstock that makes a brittle union with chip-buds not also make an at least somewhat brittle union when grafted using other methods?]
Regarding G.890:
Although we have had no reports of virus problems, we do strongly recommend that only virus-free scion wood is used.
[Gee, wonder why that might be?]
Of course, they still tout both as free-standing stocks. (Not that permanent support would necessarily save you either, as we have reports of staked and trellised Genevas snapping.)
I guess I feel lucky that I only have 12 or so of these stupid things planted outāand am only three years in. Others have taken much, much harder hits (see, for instance, @Chiknās horrible experiences above). And at least I learned a couple of hard lessons, which are: 1.) Never believe the catalog copy of any business, however supposedly respectable; and 2.) if you care about results (for instance, you want to grow fruit for yourself and those you love, and are not just looking to āexperimentā for the sake of novelty and diversionānot that thereās anything wrong with that, if thatās what you enjoy), then stick to what is tried and true and donāt waste your time, money and energy trialing something untested . . . even if the copy sounds great.